Support
Dedicated to supporting our patients
We are a dedicated team that provides support for its patients.
Here you can find the essentials to support your journey, including product management guides, educational tools and how to content.
Patient Support key topics
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How to guides and product instructions
Please find within things like how to videos, user manual guides and product instructions. Any further assistance please contact us for further assistance if you are unsure about anything at all.
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Free Accessories & Product support
We are happy to provide as much product support as possible. Within this you may also find Health Ignite software, that we provide extra batteries and cables for our products and general product support advice.
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Troubleshooting
Within you will find further and repeated information on any of the already stated product manual guides. Please contact customer support for any specific questions that you have which are not answered within here.
Frequently asked questions
We understand that it can be daunting when faced with new technology that is unfamiliar. Here you can find some of the most frequently asked questions that can help troubleshoot the most common issues with Gluco Ignite and Ignite Lancets.
Still can’t find the answer? Contact support below.
Gluco Ignite Devices
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Gluco Ignite Lancets
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General
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